Microsoft 365 Outage: Thousands Affected as Services Go Down on a Monday Morning
Monday Morning Rage
A widespread Microsoft 365 outage disrupted services for thousands of users on the morning of Monday, November 25, 2024. The incident, which began around 3 AM, caused significant disruptions to email, file sharing, and other critical services.
We're investigating an issue impacting users attempting to access Exchange Online or functionality within Microsoft Teams calendar. For more information, please refer to MO941162 in the admin center.
— Microsoft 365 Status (@MSFT365Status) November 25, 2024
What Happened?
A sharp spike in outage reports was observed on Downdetector, a popular real-time service outage tracking platform. The graph clearly shows a rapid increase in user complaints starting around 7 AM, peaking around 10 AM.
Impact on Users
The outage impacted a wide range of users, including individuals, businesses, and organizations that rely on Microsoft 365 for their daily operations. Many users reported difficulties accessing their email, files, and other services.
Microsoft's Response
Microsoft acknowledged the outage and assured users that it was working diligently to restore services. The company provided updates on the Microsoft 365 Status page and through its official Twitter account.
We’ve identified a recent change which we believe has resulted in impact. We've started to revert the change and are investigating what additional actions are required to mitigate the issue. For more information, please refer to MO941162 in the admin center.
— Microsoft 365 Status (@MSFT365Status) November 25, 2024
Tips for Affected Users
While Microsoft works to resolve the issue, here are a few tips for affected users:
- Stay Updated: Keep an eye on the Microsoft 365 Status page for the latest updates.
- Check Alternative Access: If possible, try accessing your Microsoft 365 account through a different device or browser.
- Be Patient: Large-scale outages can take time to resolve.
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